Limited Warranty
Brasstech, Inc. warrants to the original consumer residential purchaser (“Original Purchaser”) that if a product in its; Newport Brass®, Brasstech®, motiv®, Plumbtrim® or GINGER® lines of products (“Product”) is confirmed upon inspection to be defective in materials or workmanship during the warranty periods described below, Brasstech, Inc. will, at its option, either repair or replace the Product with a similar current model of the Product. If repair or replacement is not commercially practical or cannot be made in a timely manner, then Brasstech, Inc. will provide a refund for the Product.
WARRANTY PERIODS AND COVERAGE
PRODUCT FINISHES
DRAIN FINISHES
FUNCTIONALITY
EXCLUSIONS FROM COVERAGE
This Warranty does not cover labor charges or associated costs for, or damages occurring during the removal, transportation, return or installation of Products or replacement Products.
This Warranty does not cover damage or defects due to normal wear and tear, misuse, abuse, hard water, improper storage, improper handling, improper maintenance**, improper installation*** or uses other than normal household usage****.
This warranty is non-transferable.
Products sold to customers for use as display items are not meant for resale and are not covered under any functional or finish warranty.
LIMITATIONS ON REMEDIES
In no event will Brasstech, Inc. be liable for incidental or consequential
damages (such as labor charges), whether based on breach of express
or implied warranty, breach of contract, negligence, strict liability or any
other legal theory. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so, the above limitation or exclusion
may not apply to you. Any implied warranties, including the implied
warranties of merchantability and fitness for a particular purpose, are
limited to the duration of this written warranty. Some states do not
allow limitations on how long an implied warranty may last, so the above
limitation may not apply to you.
WARRANTY SERVICE
To obtain service under this Warranty, please contact your Product
dealer. If you are unable to locate your dealer, please call 949-417-5207
or access the Brasstech, Inc. website at www.brasstech.com. Proof of
purchase, such as the original receipt, is required for the dealer to issue
credit to the consumer. The dealer must be an authorized dealer and
the product must be purchased in the original manufacturer’s packaging
(display items excluded).
STATE REMEDIES
This Warranty gives you specific legal rights, and you may have other rights which vary from state to state.
PRODUCT CARE
Simple care is all that is needed in maintaining this product. Abrasive
cleansers, detergents and silver or brass polish may result in damage to
the finish and therefore should not be used. To clean, simply wipe with a
soft, water dampened cloth. Ginger hand, deck and wall shower sprays
feature easy-cleaning jets. The jets should be cleaned periodically by
rubbing your thumb or a damp cloth across the jets to loosen mineral
deposits. Run the shower spray briefly to purge the loosened deposits.
* UNCOATED AND LIVING FINISHES
Uncoated and Living finishes such as Polish Brass Uncoated (03N) and
living finishes such as Weathered Brass (03W) and Weathered Copper
(08W), do naturally weather and change color over time. Living and
uncoated finishes are not warranted.
** MAINTENANCE
Proper maintenance is required to preserve all finishes. Do not use any
abrasive cleaners, alcohol, ammonia, detergents, or brass or silver polish
on the Products. For complete care requirements and recommendations,
please visit our website at www.brasstech.com.
*** PROPER INSTALLATION
Products must be installed in accordance with the manufacturer’s
installation instructions supplied with the Products. For example, pipes
must be flushed before faucet installations, because solder and other
debris may damage ceramic discs. You may also call 949-417-5207 for
copies of the installation instructions. Many of our installation instructions
are also available on our website, www.brasstech.com.
**** COMMERCIAL PURCHASERS
Brasstech, Inc. extends the above limited warranty to purchasers of
Products for industrial, commercial and business use upon the same
terms and conditions and exclusions applicable to residential purchasers,
except that the finish and functionality warranty periods are reduced to a
period of one (1) year from the date of purchase. ADDITIONALLY, with
respect to commercial purchasers, all implied warranties, including the
implied warranties of merchantability and fitness for a particular purpose
are excluded and disclaimed.