Limited Warranty
Brasstech, Inc. warrants to the original consumer residential purchaser
(“Original Purchaser”) that if a product in it's; Newport Brass®, Brasstech®, Newport 365 or GINGER® lines of products (“Product”) is confirmed upon inspection to
be defective in materials or workmanship during the warranty periods
described below, Brasstech, Inc. will, at its option, either repair or
provide one-time replacement of the Product with a similar current model of
the Product. If repair or replacement is not commercially practical or cannot
be made in a timely manner, then Brasstech, Inc. will provide a refund for the
Product. This warranty is non-transferable.
WARRANTY PERIODS AND COVERAGE PRODUCT FINISHES
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PVD and Polished Chrome (26) finishes on Products other than Drains and Shower rods are warranted as long as the Original Purchaser owns their home.
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“Living” finishes have no warranty*.
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Shower rods, porcelain parts and glass parts have no finish warranty.
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Mirror products will be warranted from desilvering for two (2) years from the date
that the product is received by the original purchaser or their authorized
representative as long as desilvering is not due to chemical contact. See
maintenance section for proper cleaning instructions.
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All other finishes are warranted for ten (10) years from the date that the
product is received by the original purchaser or their authorized representative.
DRAIN FINISHES
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Polished Chrome (26) and PVD finishes on kitchen, bath or lavatory drains
including drain baskets and components are warranted for one (1) year from the
date that the product is received by the original purchaser or their authorized
representative.
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All other Drain finishes have no warranty.
FUNCTIONALITY
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All Product parts except valves are warranted for ten (10) years from the
date that the product is received by the original purchaser or their
authorized representative.
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Ceramic disc valves for the lavatory faucet and roman tub are warranted
for as long as the Original Purchaser owns the home.
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All other valves (balance pressure, thermostatic, etc.) are warranted for
one (1) year from the date that the product is received by the original
purchaser or their authorized representative.
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Lights have no functional warranty. Soap / Lotion pump mechanisms are
warranted for one (1) year from the date that the product is received by the
original purchaser or their authorized representative. Shower rods,
porcelain parts and glass parts have no functional warranty.
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Hot water tanks are warranted for one (1) year from the date that the
product is received by the original purchaser or their authorized
representative.
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Products used on the exterior of a home carry a one (1) year finish
and functional warranty from the date that the product is received by the
original purchaser or their authorized representative.
-
Products sold for use as display items are not meant for resale and are not
covered under any functional or finish warranty.
LIMITATION OF SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
Please note that some states/provinces including Quebec do not
allow the exclusion or limitation of special, incidental or
consequential damages, so the below limitations and exclusions
many not apply to you. BRASSTECH, INC. SHALL NOT BE LIABLE
FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES (INCLUDING LABOR CHARGE S TO REPAIR,
REPLACE, INSTALL OR REMOVE THIS PRODUCT), WHETHER
ARISING OUT OF BREACH OF ANY EXPRESS OR IMPLIED
WARRANT Y, BREACH O F CONTRAC T, TOR T, O R
OTHERWISE. BRASSTECH, INC. SHALL NOT BE LIABLE FOR
ANY DAMAGE TO THE PRODUCT RESULTING FROM NORMAL
WEAR AND TEAR, OUTDOOR USE , MISUSE (INCLUDING
USE OF THE PRODUCT FOR AN UNINTENDED
APPLICATION), ABUSE, HARD WATER, IMPROPER STORAGE,
IMPROPER HANDLING, IMPROPER INSTALLATION***, IMPROPER
MAINTENANCE**, OR OTHER USES OTHER THAN NORMAL
HOUSEHOLD USAGE.
LIMITATION ON DURATION OF IMPLIED WARRANTIES
Please note that some states/provinces including Quebec do not allow
limitations on how long an implied Warranty lasts, so limitations may
not apply to you. TO THE EXTENT PERMITTED BY LAW, ANY
IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE,
IS LIMITED TO THE STATUTORY PERIOD OR THE DURATION OF
THIS WARRANTY WHICHEVER IS SHORTER.
WARRANTY SERVICE
To obtain service under this Warranty, please contact your Product dealer. If
you are unable to locate your dealer, please call 949-417-5207 or access the
Brasstech, Inc. website at www.brasstech.com. Proof of purchase is
required for the dealer to issue credit to the consumer. The dealer
must be an authorized dealer and the product must be purchased in the
original manufacturer’s packaging (display items excluded).
ADDITIONAL RIGHTS
This Warranty gives you specific legal rights, and you may have other
rights which vary by state and/or province.
PRODUCT CARE
Simple care is all that is needed in maintaining this product.
Abrasive cleansers, detergents and silver or brass polish may result in
damage to the finish and therefore should not be used. To clean, simply
wipe with a soft, water dampened cloth. Hand, deck and wall shower
sprays feature easy-cleaning jets. The jets should be cleaned periodically
by rubbing your thumb or a damp cloth across the jets to loosen
mineral deposits. Run the shower spray briefly to purge the loosened
deposits.
* UNCOATED AND LIVING FINISHES
Uncoated and Living finishes such as Uncoated Polished Brass (03N) and
Weathered Copper (08W) do naturally weather and change color over
time. Living and uncoated finishes are not warranted.
** MAINTENANCE
Proper maintenance is required to preserve all finishes. Do not use any
abrasive cleaners, alcohol, ammonia, detergents, or brass or silver polish on
the Products. For complete care requirements and recommendations,
please visit our website at www.brasstech.com.
*** PROPER INSTALLATION
Products must be installed in accordance with the manufacturer’s
installation instructions supplied with the Products. For
example, pipes must be flushed before faucet installations because
solder and other debris may damage ceramic discs. You may
also call 949-417-5207 for copies of the installation instructions.
Many of our installation instructions are also available on
our website, www.brasstech.com.
**** COMMERCIAL PURCHASERS
Brasstech, Inc . extends the above limited warr anty to purchasers
of Products for industrial , commercial and business use upon the
same terms and conditions and exclusions applicable to residential
purchasers, except that the finish and functionality warranty periods
are reduced to a period of one (1) year from the date that the
product is received by the original purchaser or their authorized
representative. ADDITIONALLY, with respect to
commercial purchasers, all implied warranties, including the
implied warranties of merchantability and fitness for a particular
purpose are excluded and disclaimed.
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